Montclair State University’s shuttle services provided on campus have become a struggle and challenge for students who normally use this form of transportation to get around campus.
Buses are supposed to run frequently, every eight to 15 minutes, providing transportation from dormitories to parking lots and school buildings, starting their runs at 6 a.m. and running until 1 a.m.
However, many students noticed that the shuttles were continually late.
Madelyn Mccrea, a second-year psychology student, says she had to wait a long time to board the shuttle, which influenced her decision to no longer use these services to get around campus.
“[I] had to wait 45 minutes for a shuttle and the driver didn’t stop at every stop,” Mccrea said. “Now I don’t take the shuttle anymore, it’s not worth it.”
Toby Shedd, a first-year marine biology and coastal science student, had a similar experience and said the shuttles created a lot of confusion.
“The buses run really really late,” Shedd said. “Sometimes they show it’s not in service and they take people, sometimes it shows it’s [in service] and it is not. [This can be confusing] especially when someone has been waiting a while for a bus to show up, just so it won’t stop.
Pavlos Papadogiorgos, a first-year accounting student, also commented on the shuttle delays. Although the late buses didn’t cause him to be late for a class, he says they made it very difficult for him to get home.
“I usually come home very late, [at] five, when otherwise I would be home at half past three,” Papadogiorgos said.
Papadogiorgos also explained that as a commuter he has to transfer buses and late arriving shuttles did not help.
“I need to know if I’m going to miss my second bus,” Papadogiorgos said. “I waited for two of them to come, [but] none showed up and I had to take another one. Another day a different bus arrived 40 minutes later than expected.
For other students on campus like Ian Hagen, a sophomore in visual arts, this was a minor inconvenience.
“I had to wait over 20 minutes,” Hagen said. “I have to plan everything else and leave earlier knowing that the buses might delay me. When they arrive, they are not spaced out. Three appear at once and another [will not] come a while. »
Cheryl Ofoha, assistant supervisor of parking and transportation services, explains why the shuttles are late and hopes that this situation will be resolved soon.
“Buses are running late due to heavy traffic on Clove Road, which is along the route of all buses,” Ofoha said. “We operate the same number of buses that we normally operate.”
According to Ofoha, there are currently no plans to address this issue and it is expected that congestion on Clove Road will ease and buses will return on time once construction projects hit the roads. 46 and three completed the next year.